About Zoho

Zoho has been creating powerful, trustworthy, and scalable software for more than 25 years. With data privacy and seamless tech adoption at its core, Zoho is trusted by over 100 million users worldwide. Zoho offers over 55 software applications to help users manage, connect, and automate their business processes. Visit www.zoho.com to learn more. 

How Zoho works to benefit startups

Investing in the right software ensures startups can scale quickly. With no unnecessary frills or hidden SLAs, Zoho for Startups aims to equip startups with a diverse range of applications designed to suit their needs, regardless of their growth stage, vertical, or team size.

Our offer

For Tier 1 Startups

Startup India's tax-exempted startups, winners of National Startup Awards, and startups under Startup India Seed Fund Scheme (SISFS) can get up to 3 lakhs INR worth of Zoho Wallet credits.

Here's how it works:

  • Eligible startups receive 2 lakhs INR Zoho Wallet credits, which are valid for 360 days.
  • After the 360-day validity period, startups are offered an additional 1 lakh INR promotional credits, which are valid for 90 days. This offer is conditional and will be provided depending on the usage of apps and the credits offered in the first year.
  • The final decision to provide credits for the winners of National Startup Awards and startups under SISFS will be made by Zoho and Startup India.

Terms and conditions:

1. The initial 2 lakhs INR credits can be used to explore bundles like Zoho One, CRM Plus, Marketing Plus, Remotely, Workplace or any other bundle.

2. The next 1 lakh INR promotional credits are offered to Tier 1 startups based on how effectively they use the initial credits; this is non-negotiable.

3. Tiers are defined by Startup India and not by Zoho. The Tier 1 offering is exclusively for startups applying through the Startup India portal and not through any other source (Zoho for Startups website or through collaborators).

4. See other terms and conditions for the promotional credits.

For Tier 2 Startups

Startup India's DPIIT-recognized startups can receive up to 1.86 lakhs INR worth of Zoho Wallet credits, which are valid for 360 days.

The credits will be provided in two stages:

  • Eligible startups receive Stage 1 credits of 1 lakh INR to explore Zoho's applications for their business.
  • Further, startups interested in hosting their domain through Zoho Mail can get Stage 2 credits of 86K INR.

Terms and Conditions:

1. Stage 2 credits of 86K INR will share the same validity period as the Stage 1 credits of 1 lakh INR, as it is just an add-on.

2. Domain hosting through Zoho Mail needs to be set up within 15 days from the day of receiving Stage 1 credits.

3. Zoho Workplace and Zoho Mail are subject to a credit limit of 1 lakh INR during the offer period. This means that the 86K INR credits, if received, cannot be used to purchase these two products.

Eligibility criteria for all startups regardless of the tier classification:

  • The startup must be a new Zoho user with no active or history of paid subscriptions for any Zoho products.
  • The startup must not be a previous beneficiary of the Zoho for Startups program, which includes free Zoho One subscription (our old offering) and Wallet credits.

KEY TAKEAWAYS

  • Zoho has been around for over 25 years, today offering more than 55 apps that are affordable, scalable, and trusted by over 100 million users.
  • Zoho upholds a strong commitment to privacy and security of user data. Learn more about Zoho's transparent policies and GDPR compliance.
  • To understand the actual value of the Zoho for Startups offering, please visit www.zoho.com and check out any of Zoho's products and their pricing.

 

Zoho's offering

3 lakhs INR for Tier 1 startups

1.86 lakhs INR for Tier 2 startups

FAQs

1 1. What are the requirements to access Zoho Wallet credits?

Start by creating a Zoho account, and then register your startup for the credits by filling out the form on this page . Spend some time checking the eligibility criteria provided above before applying for the program.

2 2. I have filled out the form and applied for the Zoho for Startups program. How long will it take for me to be accepted and get the credits?

Once you have applied for the program, you will receive a welcome email from the Zoho for Startups team. Send a response to that email and it takes between five and seven business days from the date you have applied for the program to validate your application. The Zoho for Startups team will follow up with you for any other information.

3 3. I previously received the one-year free subscription of Zoho One. Am I eligible for this version of the Zoho for Startups program?

Those who have already had the opportunity to explore our apps either through previous offers of the program or any paid subscriptions are not eligible to apply for the program.

4 4. How can I use the Wallet credits?

You can enjoy subscriptions for Zoho's stand-alone applications or bundles of your choice depending on your startup tier. To know more, refer to the Tier 1 and Tier 2 offers explained above.

5 5. I have a Zoho account and have applied for the program. How do I check if the credits have been deposited into my account?

Log in to your Zoho account using the primary email address used to apply for the credits, and access your Zoho Subscription page or visit store.zoho.com to view your credits.

6 6. Can the Wallet credits be encashed?

No, Wallet credits cannot be encashed under any circumstances.

7 7. I got 1.86L INR credits when my startup was under Tier 2, but now we have moved to Tier 1. Are we eligible to receive the 3 Lakh INR worth credits?

Each startup is eligible for the credits only once, and the credits offered will be based on the startup's tier at the time of applying for the program. Any later changes to the tier cannot be considered for additional credits.

8 8. We still have a significant amount of wallet credits leftover, and the validity is due to expire soon. Can you please extend the validity so that we can use the balance?

The validity period of the credits is fixed to 360 days. Unfortunately, extensions or addition of wallet credits cannot be accommodated as per the policy of the program.

9 9. What happens to the credits if the Zoho account is deleted?

Your credits will be reset to zero, and you will not be able to recover them even if you create a new account using the same email address. For this reason, we advise you not to delete your Zoho account if you wish to continue using the credits.

10 10. What happens to the credits once I cancel or downgrade my subscription?

There is no credit refund process once the purchase is made. We will not be able to retrieve credits if a subscription is canceled or downgraded.

11 11. Is it possible to refund or transfer our credits?

Once credits are provided to the registered email address, they cannot be transferred under any circumstances. Similarly, when credits are used to purchase a subscription, they cannot be refunded.

12 12. If I run out of the initial wallet credits availed under the Tier 1 offering, can I get the promotional credits in advance?

No, startups can only apply for promotional credits after completing the first year.

Note: Not all startups are eligible for the promotional credits. This is under the final discretion of the Zoho for Startups team, based on the Wallet credits usage.

13 13. I am close to the completion of my first year and still have some credits left in my Zoho Wallet. Can I get the promotional credits and use them with the leftover credits for future purchases?

Promotional credits are different from Wallet credits, and the two credit types cannot be merged to purchase subscriptions.

Note: Promotional credits will not be enabled until after the Wallet credits have expired.

14 14. Can I use promotional credits to renew my existing subscriptions?

Promotional credits are valid for new product subscriptions or edition upgrades within Zoho. They cannot be used for renewals. Visit Zoho Wallet | Terms and Conditions to know all usage restrictions that apply to promotional credits.

To avail this offering, please apply here 

 

Contact Us

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