What is Exotel?

 

Exotel is a cloud phone system that helps startups manage customer calls professionally, without the need for bulky & expensive telephony equipment. With Exotel, you can gain access to enterprise-grade features at a low cost and improve sales & support productivity.

 

產品特性

Exotel's offering

For Tier 1 startups, Exotel offers: 12000 credits with 9 months validity for 3 virtual numbers and 4 user logins. 

For Tier 2 & 3 startups, Exotel offers: 6000 credits with 6 months validity for 1 virtual number and 2 user logins. 

常見問題

1 What is the best feature of Exotel?
  • IVR: Using IVR, you can set up automated greetings for anyone calling your business phone number. This allows you to specify working hours and also route calls automatically to the right team/agent 2. 
  • Call recording: Customer conversations are one of the most valuable sources of key information for your startups: what’s working, what customers resonate with, what customers don’t want, etc. You can use these to identify pain points and double down on what’s working
2 Who is eligible for Exotel’s startup pack?
  • IVR: Using IVR, you can set up automated greetings for anyone calling your business phone number. This allows you to specify working hours and also route calls automatically to the right team/agent 2. 
  • Call recording: Customer conversations are one of the most valuable sources of key information for your startups: what’s working, what customers resonate with, what customers don’t want, etc. You can use these to identify pain points and double down on what’s working
3 How will Exotel help my startup?

With Exotel, you can sound professional with an auto greeting every time a customer calls you. You can also specify business hours, separate business & personal calls, and track & record each customer call automatically. Exotel’s startup pack helps you access all these features and more for free. Find out more about how Exotel can help here.

 

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